Terms of Service

Welcome to Ash K Homes. These Terms of Service ("Terms") govern your use of our website and services, including complex home care, supported living, domiciliary care, care agency, and secured transport services. By accessing our website or using our services, you agree to be bound by these Terms.

Introduction

Our website address is: https://ashkhomes.com. Ash K Homes is a provider of specialized care services including complex home care, supported living, domiciliary care, care agency, and secured transport services.

By accessing or using our website and services, you confirm that you accept these Terms and agree to comply with them. If you do not agree with these Terms, you must not use our website or services.

Description of Services

Ash K Homes provides the following services:

  • Complex Home Care: Specialized care for individuals with complex healthcare needs in their own homes.
  • Supported Living: 24/7 support for individuals with memory loss, cognitive impairments, and those who need additional assistance.
  • Learning Disabilities & Autism Care: Specialized support for individuals with learning disabilities and autism spectrum conditions.
  • Domiciliary Care: Home-based care services to support individuals with daily living activities.
  • Care Agency: Provision of qualified care staff for various care settings.
  • Secure Transport: Safe and dignified transportation services for individuals with care needs.

All services are provided by trained professionals in accordance with relevant healthcare regulations and standards.

User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when communicating with us or using our services.
  • Use our website and services only for lawful purposes and in accordance with these Terms.
  • Not engage in any activity that could harm, disable, overburden, or impair our website or interfere with any other party's use of the website.
  • Not attempt to gain unauthorized access to any part of our website, systems, or networks.
  • Respect the privacy and dignity of our staff, clients, and other users.

For clients using our care services, additional responsibilities will be outlined in your individual care agreement.

Website Use

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Ash K Homes or our content suppliers and is protected by UK and international copyright laws.

You may print or download content from our website for your personal, non-commercial use only. You must not modify, reproduce, distribute, or use any materials from our website for commercial purposes without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Ash K Homes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our website or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

This limitation of liability does not apply to liability arising from death or personal injury caused by our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Service Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

For clients receiving care services, termination will be handled in accordance with your individual care agreement and relevant healthcare regulations to ensure continuity of care.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will update the "Last Updated" date at the bottom of these Terms and notify you as required by applicable law.

Your continued use of our website and services after any changes indicates your acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Ash K Homes

Email: Ashkhomes@yahoo.com

Phone: 0773 840 838

These Terms of Service were last updated on 7 April 2025.